Upgrade Policy
 
  Upgrades
All legally purchased and registered owners of Electric Rain software within 2 versions of the most recent release being offered as an upgrade are eligible to purchase the software at the upgrade price. You will be required to provide your email address used when originally purchasing the product or registering the product and prior version serial number to purchase the upgrade over the Internet or phone. All users who purchased the product through a reseller must contact the reseller for an upgrade or contact Electric Rain with the resellers order number used to purchase the product. Each serial number will only allowed one free download upgrade.

To retreive your upgrade:
  • Visit our Online store
  • Click on the product upgrade button
  • Enter your customer information
  • Choose your preferred OS
  • Add any additional items: CD & manual, download, Swift 3D book, etc
  • Check out
  • All orders are delivered via Download Only with serial number being emailed to you.
You can also contact our sales team by email orders@erain.com

Free Upgrades
All legally purchased and registered owners, who purchased software within 30 days prior to the announcement date of the new version or through a special free upgrade promotional offering, have 45 days after the release date of the new software to claim their free upgrade. Free upgrades are only AVAILABLE FOR A LIMITED TIME. You will be required to provide your email address used when originally purchasing the product or registering the product and prior version serial number to retrieve your free upgrade download over the Internet or phone. All users who purchased the product through a reseller must contact the reseller for a free download upgrade or contact Electric Rain with the resellers order number used to purchase the product. Each serial number will only allowed one free download upgrade.

To retreive your free upgrade:
  • Visit our Online store
  • Click on the product upgrade button
  • Enter your customer information
  • Your shopping cart will automatically be credited with one free upgrade
  • Choose your preferred OS
  • Check out
  • All orders are delivered via Download Only with serial number being emailed to you.
You can also contact our sales team by email orders@erain.com